Using Webhooks to Track Order Status Changes#
Webhooks are a powerful way to automate processes and keep your systems updated in real-time. When it comes to tracking changes in an order's status, webhooks can save you the hassle of constantly checking for updates. Instead, your system will automatically receive notifications every time an order status changes. This guide explains how to set up and use webhooks for order status updates.What is a Webhook?#
A webhook is a way for an application to send real-time data to another application when an event occurs. In this case, we’re using a webhook to notify your system whenever there is a change in an order’s status. This setup ensures that you’re always informed about the latest status of your orders, without needing to continuously poll the server for updates.How Order Status Webhooks Work#
When an order’s status changes (e.g., from "Processing" to "Shipped" or from "Pending" to "Cancelled"), a webhook triggers and sends a request to a specified URL endpoint with details about the change. This request includes essential information, such as:Your system can then capture this information and update your records, send notifications, or perform other automated actions based on the new status.Setting Up a Webhook for Order Status Updates#
To get started, you’ll need to:1.
Define a Webhook Endpoint: This is a URL on your server where the webhook data will be sent. The endpoint should be able to handle incoming POST
requests and process the data received.
2.
Register the Webhook: When Order Create , set up a webhook by specifying the callback_url
. This URL will be triggered every time there’s an update to the order status, allowing your system to receive real-time data. 3.
Handle Incoming Webhook Data: When the order status is updated, your endpoint should parse the incoming data to extract details such as the order ID and the new status. Based on this information, you can update your system or trigger specific actions, like notifying the customer or updating an internal dashboard.
Example of Webhook Payload#
A typical webhook payload might look like this:Payload Webhook Order Update
{
"success": true,
"msg": "The Order has been Update Status",
"status_id": "2",
"order_id": "12323",
"status_name": "FillFull"
}
Modified at 2024-10-28 13:32:19