Return Order

Important Notes on Returned Orders

When processing returned shipments, it's important to note that the Order ID provided in the return shipment response not match the original Order ID that was created during the initial purchase.

Explanation

The reason behind this discrepancy is that, for tracking and logistical purposes, the return process may generate a new, unique order ID or tracking number specific to the return shipment. This new identifier is separate from the original order number.

Example Response for Returned Orders:

The response for a returned order might look like this:

{
  "success": true,
  "msg": "The Order has been Returned",
  "order_id": 1111111,
  "number_tracking": "7745377811104381",
  "link_tracking": ""
}

Explanation

order_id: This is the new order ID generated for the returned shipment.

number_tracking: The unique tracking number for the return shipment.

link_tracking: A URL to track the return shipment online.

Why It Differs:

The order_id in the response corresponds to the return shipment and not the original order.

The return shipment may be handled by different logistics or processes, necessitating the use of a new identifier.

Conclusion:

Always ensure that you track the return shipment using the provided number_tracking and use the order_id for any reference related to the return process.

curl --location --request POST 'https://app.lamha.sa/api/v2/order/return/' \ --header 'X-LAMHA-TOKEN: Lamha_rPAHG9wey1xjYJErCz9678EuBkyExIzOksbHygh0' \ --header 'Content-Type: application/json' \ --data-raw '{ "customer_name": "Lamha Customer", "customer_phone": "+966512345678", "address": "SA , Riyadh", "shipper": { "name": "متجر الاكسسوارات", "phone": "+966512345677", "Country": "SA", "City": "Jeddah", "AddressLine1": "جدة , بجوار صيدلية الاحمدي", "national_address": "RJYB2357" }, "carrier_id": 9, "callback_url": null, "callback_pdf_url": null }'

{ "success": true, "msg": "The Order has been Return", "order_id": 1111111, "number_tracking": "7745377811104381", "link_tracking": "https://mkhdoom.sa/tracking?id=7745377811104381" }

Return Order

Important Notes on Returned Orders

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Example Response for Returned Orders:

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Why It Differs:

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Return Order

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Request

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Important Notes on Returned Orders

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Example Response for Returned Orders:

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